Tenant Fees


In addition to rent, you may also be required to make some permitted payments,inclusive of VAT (where applicable) as mentioned below:

Security Deposit (Equivalent to five weeks’ rent) This covers damages or defaults on the part of the tenant during the tenancy.


Holding Deposit (per Tenancy): One week’s rent. To reserve a property this is payable at the initial stage at the time of referencing application. This deposit will be off-set against the final amount due. Please note: This is not refundable if the applicant (including any guarantor(s)) fail a Right-to-Rent check, withdraw from the tenancy,provide false information, or fail to sign their tenancy agreement within 15 calendar days. 

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. This will not be levied until the rent is more than 14 days in arrears.


Variation of Contract (Tenant’s Request) £50 per agreed variation. To cover the associated costs (taking landlord’s instructions as well as the preparation and execution of new legal documents).


Change of Sharer (Tenant’s Request) £50 per replacement tenant or any reasonable costs incurred if higher. To cover the associated costs (taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents).

Lost Key(s) or Other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant.

Early Termination (Tenant’s Request) Should the tenant wish to leave their contract early (subject to landlord's consent) they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Council Tax, Utilities bills: Tenant(s) are responsible for paying bills in accordance with the tenancy agreement, which could include council tax, utility payments (gas, electricity, water) and communication services (broadband, TV, telephone).

If you have any questions on our permitted payments, please do not hesitate to contact us.

independent redress provided by tpos (The Property Ombudsman Scheme) of which Smart Move is a licensed member.


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